Our deliveries require a signature so please have someone available to sign for the order if you are not present. If that is not possible, you may request to pick up the order from your local FedEx or UPS depot by contacting them directly once you have your tracking number.
FedEx and UPS offer a free service where they alert you of any packages being delivered to your address. All you have to do is create a username in the following links:
You can request a delivery date for an order up to 7 days prior to your special event/occasion. If you have a lot of preparation to do, we advise that you schedule it for 2-3 days before your event so there’s time for your flowers to hydrate, get prepped, and open to the perfect stage.
We get it, life is a little crazy. We can modify an existing order if we receive notice within 5 days of the delivery date. Once an order has shipped, we cannot modify it. If you wish to make changes to your order before the 5 day limit, please send an e-mail to [email protected], with the subject heading CHANGE TO ORDER # and the order number in question.
In the body of the email, please include your order number along with your name, address, contact information and changes you would like to make. You will receive a verification email of the changes made to your order within 5 business days.
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